2021 February 25 10:33

Telemar wins 50-vessel service and maintenance contract with Fairplay Towage group

Marlink subsidiary Telemar has signed a service maintenance deal with Fairplay Towage, one of the industry’s largest providers of port and ocean towage, to deliver bridge maintenance services across 50 of the company’s vessels, according to the company's release.

The contracts will consolidate service of critical bridge navigation equipment to a single provider, saving time and manpower and reducing the risk of non-compliance as scheduled service will be planned to agreed timeframes rather than carried out on an ad hoc basis. 

The contract includes managing GMDSS declarations, annual radio survey, annual radar inspection, exchange of reserve-power batteries for GMDSS and SART/EPIRB/GMDSS handheld batteries. Where vessels are equipped with a gyrocompass, Telemar will perform an annual inspection and gyro compass overhaul including GPS compass check-up where fitted.  Telemar will also perform an annual performance test for Voyage Data Recorders and provide Certificates of Compliance for the two largest offshore tugs Nordic and Baltic.

All 50 vessels will benefit from access to Telemar’s due date management software which provides reminders of upcoming service dates and access to remote service via a 24x7x365 hotline. Telemar will work to align all annual service items for each vessel so that the service calls can be minimized, ideally to one service call per vessel per year. 

The 50 vessels under contract to Telemar are located in Germany, Holland and Belgium and will benefit from dedicated service co-ordinators working in close contact with Fairplay’s fleet managers and technical superintendents in each port. To support delivery of the contract, Telemar plans to employ a new service technician located in Marlink’s Netherlands office to provide its own service engineer for calls in Dutch and Belgian ports. 


Marlink is the trusted partner in fully managed smart network solutions, based on an intelligent hybrid network and unrivalled digital solutions. The company provides Smart Network Solutions, connecting people and assets around the globe and across all markets where conventional connectivity cannot reach or is not available. Marlink’s Intelligent Hybrid Network combines global satcom and terrestrial technologies via a proprietary global infrastructure.

The Marlink Smart Edge, an integrated service delivery platform, orchestrates and optimises all network elements and applications, from data handling and IT to application-based routing (SD Wan), cloud and Digital Solutions, including remote data and IT, cyber security as well as IoT/OT solutions.  This provides customers with full ‘Peace of Mind’ that their chosen network solution is fully optimised, integrated and has the security required to operate more profitably and sustainably, increasing their efficiency and safety through operational optimisation, tracking and routing, monitoring and reporting. 

Marlink’s Smart Network Solutions are provided as Managed Services meeting the highest quality standards and service level agreements. The company proactively monitors and supports network solutions, providing alerts, reporting and insights on performance and usage of connectivity, systems, and applications as well as advice and consultancy on how to further optimise customer networks. 


The Fairplay Towage Group, consisting of Fairplay Towage and Bugsier is one of Europe’s leading tugboat companies. Operations are controlled from Hamburg with offices in Rotterdam, Antwerp, Rostock, Szczecin, Świnoujście, Gdynia and Las Palmas.  In addition to harbour towage services the group is also active worldwide with seagoing tugs, offshore and salvage business with many years of experience in the oil and gas industry in West Africa, Europe and off the coast of Angola as a partner in the towing of oil rigs and jack-ups and in the support of FPSOs.  The company designed and operates the world’s most modern emergency tugboats, Nordic and Baltic, which went into service in 2011 and have been chartered by the German government, ensuring the safety of the German Bight.