• 2018 May 21 12:58

    Tallink wins prestigious tourism award at Asia’s biggest tourism fair ITB China

    On Thursday, 17 May, Tallink participated in Asia’s biggest tourism fair ITB China which is held in Shanghai and won the Global GOLD Prize in the CTW Chinese Tourist Welcome Awards in the best Product Innovation category. Tallink says the award thus recognized the company’s efforts to enhance the quality of service offered to Chinese tourists on board Tallink and Silja Line vessels. It is recognised inside and outside China as the most important quality sign for the international Chinese outbound market, with wide coverage in print and electronic media.

    Commenting on the awards, the CEO of Tallink Grupp, Mr Paavo Nõgene said: 

    “The number of Chinese and Asian tourists in general travelling on board Tallink ships has increased significantly in the last few years and, as the biggest shipping company on the Baltic Sea, we have therefore also adapted our services so we can offer Asian customers the types of services and comfort they are used to.

    „It is a great recognition and a pleasant surprise for all our staff, that Tallink has been given such a prestigious award in the world’s most rapidly growing tourism market for the second time and this time with a gold-level award.“

    According to Mr Nõgene Tallink has continuously invested in developing services aimed at meeting the needs of all its customers, including those from China and other Asian countries, on all its routes and it is those investments and efforts in specific that have now been recognised with the CTW award.

    Mr Nõgene added: 

    “For instance, we have Chinese-speaking customer service hosts on our Finland-Sweden route’s cruise ships during the high summer season as well as on our Helsinki-Tallinn shuttles. Additionally, we pay attention to the Chinese New Year holiday season,  have restaurant menus on board, shopping catalogues and other information materials available in Chinese, Korean and Japanese.

    „We take Asian customers’ preferences into account when selecting products for our on board shops and also offer customer support in Mandarin, both in the form of a Mandarin language website as well as on such large social media platforms as WeChat and Weibo.“  

    The China Outbound Tourism Research Institute (COTRI) gives out the annual Chinese Tourist Welcome Awards for the 15th time this year in five different categories: product innovation, marketing, service quality, internet/media and overall performance. The awards were announced at China’s largest B2B tourism fair ITB China in Shanghai last Thursday, 17 May. 

    In the innovation category, Federation of Tourism Walloon Brabant was awarded the Silver level and a UK-based tourism agency Beiwei 55° was awarded the Bronze level. In other categories, awards were given to such prestigious organisations and companies as Tourism Ireland, Royal Museums Greenwich, Merlin Entertainment Inc, Paris Charles de Gaulle Airport and Tourism Portugal and others.   

    Tallink received the CTW award for the second time. In 2016, the COTRI awarded Tallink with a Bronze level in the overall performance category. Asian tourists are the fourth largest customer group among Tallink customers overall.

    AS Tallink Grupp is the leading passenger and cargo transportation service provider in the Northern region of the Baltic Sea. The company owns 14 vessels and operates under the brands of Tallink and Silja Line on 7 different routes. AS Tallink Grupp employs more than 7,400 people in the region and over 9.8 million passengers travelled on its ferries in 2017. AS Tallink Grupp is listed on the Tallinn Stock Exchange.




2018 December 14

18:17 Hapag-Lloyd to increase rates from East Asia to Mexico, Central America, West Coast of South America, Caribbean & Panama
17:48 Petersburg Oil Terminal puts into operation its emergency response team
17:33 Vinalines to open container shipping centre next week
17:30 Fairway adjustment will simplify Elbe traffic control already next year
17:27 Final cruise ship for the year calls to the Port of Gothenburg
17:23 The MV Magda joins the Klaveness Bulkhandling pool
17:16 India’s containerised export up 10% in the third quarter of 2018
17:13 FSL Trust announces newbuilding agreement for the construction of two LR2 product tankers
17:13 Havyard project with Havila Kystruten on hydrogen-powered coastal route operations to receive over NOK 100 million in funding from Pilot-E
16:24 World Fuel Services expands bunker operations in US leading up to 2020
15:57 IMO held training workshops in Cameroon Single Window for Foreign Trade Transactions
14:49 Onezhsky Shipyard lays down self-propelled hopper barge of Project HB600
14:08 Irish Continental Group plc takes delivery of cruise ferry W.B.Yeats
13:55 WMU takes part in Ocean Literacy Conference
13:31 First in industry ADNOC co-loads LPG and propylene onto same vessel in Ruwais
13:10 WMU hosted round table discussion regarding key challenges facing IMO
12:53 Bunker market at the Port of Saint-Petersburg, Russia shows mixed price movements (graph)
12:32 Nordic American Offshore secures contract for its PSV NAO Viking
12:11 Rosrybolovstvo supports 2nd Dredging and Hydraulic Engineering Structures Congress
11:50 Association of Commercial Sea Ports celebrates its 30th anniversary
11:24 Gazprom and Itochu sign MoU under Baltic LNG project
11:06 Scorpio Bulkers announces time charter-out agreement
10:48 Domestic ferry safety exercise conducted in Indonesia
10:25 IMO holds training for managing insecurity in west Indian Ocean and Gulf of Aden
10:06 EC adds six new yards to its ‘European List of ship recycling facilities’
09:47 Brent Crude futures price down 0.61% to $61.05, Light Sweet Crude – down 0.4% to $52.37
09:25 GTT notified by HSHI for the tank design of two new LNG carriers for CMM
09:18 Baltic Dry Index is up to 1,365 points
08:06 Fincantieri publishes its Sustainability Plan 2018-2022
07:14 Port of Long Beach cargo volume up to 621,835 TEU in November 2018
06:09 Mitsubishi Shipbuilding holds christening ceremony for LPG carrier "LAUREL PRIME"

2018 December 13

18:43 Coal exports via Rosterminalugol hit 19-millionth tonne mark
18:28 Port of Kaliningrad throughput in Jan-Nov rose 4% to nearly 13 million tonnes
18:25 Tideway completes installation of longest AC offshore wind export cable at Hornsea One in the UK
17:49 Hapag-Lloyd to cancel calls at Port of Bremerhaven
17:25 Building of Johan Sverdrup Phase II begins
17:19 Port of Vyborg 11-month cargo volumes soar 24% to 1.72 million tonnes
17:13 Seabridge first in Belgium to receive the SCA certificate
17:08 Jan De Nul cleans up polluted beaches along the coast in southern France
17:07 Bunker fuel prices at Far Eastern ports close the week lower
17:00 Murmansk Region will improve water safety regulations – Marina Kovtun
16:47 Port of Vysotsk cargo volume in Jan-Nov rises 6% to 16.86 million tonnes
16:36 Maersk Broker Bulk Chartering and NAODAN Chartering
16:30 Murmansk Region Governor is a member of revised State Commission for Arctic Development Issues
16:26 YILPORT Holding wins Port Operator Award at Lloyd’s List Global Awards
16:03 Rosmorport releases RFPs for design of an DF 12/14MW icebreaker
15:49 Jotun and Kansai Paint build relationship to meet marine and protective demand
15:46 Baltic Sea Ports Authority icebreakers assist merchant vessels in the Gulf of Finland
15:21 Containerships receives its first LNG-powered container vessel
14:44 Uncertainty lingers in fuel markets despite OPEC cuts
14:17 Maersk Line receives Containership Operator of the Year award
14:13 Iran-Indonesia to develop port cooperation
13:22 NOIA: U.S. territories need the Offshore Wind for Territories Act
13:12 QPS inks first "Green Loan" with BNP Paribas
12:48 Panama Canal signs agreement with Brazil's Port of Itaqui
12:32 Port of Ust-Luga throughput in Jan-Nov drops 4% to 90.27 million tonnes (updates)
11:34 Port of St. Petersburg eleven-month volume rises 11% to 54.15 million tonnes (updated)
11:06 Nonius Engineering to join the 6th International Forum of Dredging Companies as its sponsor and speaker
10:16 Crude oil futures gain to $ 60,44 (Brent) and $ 51,32 (WTI)
09:07 Baltic Dry Index down 0.81% to 1353 points